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Tier-1 brand, mid-level popular SRE role, metro location and broad skillset attract many qualified applicants.
Core SRE skills transfer across industries, but payments-focused incident leadership adds moderate domain specificity.
Explicit 5+ years, cloud professional certification, and mandatory IaC/Kubernetes/monitoring skills enforce strict shortlisting.
Lead incident command during high-severity incidents impacting PayPal and its brands, directing cross-functional teams, authorizing critical actions like rollbacks and failovers.
Review Infrastructure as Code, Kubernetes manifests, and CI/CD configurations rapidly to guide troubleshooting and incident response under pressure.
Drive site resiliency initiatives including disaster recovery drills, cloud infrastructure risk mitigation, change management approval, and tooling development to improve operational capability.
5+ years in site reliability engineering, infrastructure operations, or similar technical operations roles.
Proven experience managing critical incidents in Infrastructure-as-Code driven environments and strong cloud expertise (AWS and/or GCP mandatory).
Proficiency with Infrastructure as Code tools (Terraform, CloudFormation), Kubernetes, and scripting languages (Python, Bash, PowerShell).
Bachelor’s degree or equivalent experience; professional cloud certification (e.g., AWS Solutions Architect Professional) preferred.
Experienced in operating as incident commander with authority over production environments during critical events, including decision-making authority on rollbacks and failovers.
Strategic in driving reliability, scalability, and automation initiatives across large-scale financial platforms with expertise in cloud-native architectures and multi-cloud environments.
Comfortable interfacing with executive leadership during high-pressure incidents and postmortems, and mentoring junior engineers on incident response and cloud technologies.