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Tier-1 brand plus mid-level generalist sales-operations role with broad skills and a 5-year requirement increases competition.
Skills are transferable across industries but consulting and client-service focus raises domain-specific experience sensitivity.
Explicit minimum five years and manager-level consulting/client-facing expectations create moderately strict shortlisting.
Develop and implement customer-centric sales and service strategies to drive business growth and enhance customer experience.
Lead and manage client service accounts and project teams, ensuring successful planning, budgeting, execution, and delivery of client engagements.
Coach and mentor junior staff, maintain quality and timelines, and leverage technology to improve sales operations and client satisfaction.
Bachelor's degree required.
Minimum 5 years of relevant work experience in sales operations or customer sales/service strategy.
Travel availability up to 80%.
Not explicitly mentioned: specific technical skills, certifications, or location requirements beyond travel.
Experienced in analyzing complex sales operations and business transformation to enhance client engagement.
Proven track record in sales and operations planning (S&OP) and sales strategy development/execution.
Capable of managing and motivating teams with a focus on quality, timelines, and leveraging technology for operational efficiency.