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High—mid-level generalist FM role, metro location, strong employer brand, and broad vendor management requirements.
Medium—FM skills transfer across sectors, but vendor, compliance, and hospitality experience are preferred.
High—explicit 5–8 years requirement plus mandatory facilities and vendor management experience.
Oversee day-to-day delivery and quality of soft facility services including housekeeping, cafeteria, pest control, and waste management.
Manage vendor performance, SLAs/KPIs, vendor manpower, and compliance with safety and statutory requirements.
Supervise and coordinate facility management soft-services staff and vendors; prepare operational reports and support budget monitoring.
Graduate degree/diploma in Facility Management, Hospitality, Administration, or related field.
5–8 years of experience in facilities management, workplace management, hospitality, or similar environment with a focus on soft services.
Experience managing housekeeping, cafeteria/pantry, pest control, waste management, vendor, and manpower management.
Proficiency in MS Office/Excel; facility management systems preferred.
Experienced in managing diverse soft services in large workplace or hospitality settings with strong vendor and manpower oversight.
Operationally focused with ability to monitor SLAs/KPIs, safety compliance, and drive continuous improvements.
Skilled in reporting, budget monitoring, and coordinating multi-stakeholder service delivery across office environments.