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Mid-level experience band and generalist after-sales/operations skills raise applicant competition moderately.
Role requires domain-specific BOM interpretation and capital-equipment spares knowledge, limiting transferability across industries.
Explicit 2–4 years requirement plus mandatory SAP, BOM, CAD and domain experience make filters strict.
Manage end-to-end spare parts fulfillment including technical verification, quotations, order processing, and logistics coordination across India and APAC.
Track hardware and software lifecycle milestones (EOL) proactively, coordinating with multiple teams to maintain equipment health and generate upgrade sales leads.
Maintain inventory levels and fast-track urgent component dispatches to ensure strict Mean Time to Repair (MTTR) targets are met.
Diploma or B.E./B.Tech in Mechanical, Mechatronics, or Production Engineering.
2–4 years experience in technical after-sales coordination, spares management, or field support for capital machinery (pharmaceutical equipment manufacturing preferred).
Hands-on proficiency in ERP systems (SAP), advanced MS Excel, and CAD viewing tools (SolidWorks, eDrawings, AutoCAD).
Experience with domestic and cross-border (APAC) logistics coordination.
Skilled in interpreting complex technical drawings and BOMs to prepare accurate spare parts quotations and technical proposals.
Experienced in cross-functional coordination among engineering, sales, logistics, and field support teams within capital machinery or pharmaceutical equipment contexts.
Able to translate field service data and obsolescence risk into actionable sales opportunities while managing a revenue pipeline and reporting to senior leadership.