After Sales Spares Coordinator
OPTEL Group (company site, opens in a new tab)2–4 yrsGoaOn-siteDirect career pageEst. 4–7 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end spare parts fulfillment including technical verification, quotations, order processing, and logistics coordination across India and APAC.
- Track hardware and software lifecycle milestones (EOL) proactively, coordinating with multiple teams to maintain equipment health and generate upgrade sales leads.
- Maintain inventory levels and fast-track urgent component dispatches to ensure strict Mean Time to Repair (MTTR) targets are met.
Minimum Requirements
- Diploma or B.E./B.Tech in Mechanical, Mechatronics, or Production Engineering.
- 2–4 years experience in technical after-sales coordination, spares management, or field support for capital machinery (pharmaceutical equipment manufacturing preferred).
- Hands-on proficiency in ERP systems (SAP), advanced MS Excel, and CAD viewing tools (SolidWorks, eDrawings, AutoCAD).
- Experience with domestic and cross-border (APAC) logistics coordination.
Ideal Candidate Profile
- Skilled in interpreting complex technical drawings and BOMs to prepare accurate spare parts quotations and technical proposals.
- Experienced in cross-functional coordination among engineering, sales, logistics, and field support teams within capital machinery or pharmaceutical equipment contexts.
- Able to translate field service data and obsolescence risk into actionable sales opportunities while managing a revenue pipeline and reporting to senior leadership.