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Remote, mid-level generalist Program Manager role with broad requirements increases candidate competition.
B2B SaaS commerce and release management experience preferred, but program skills transferable across SaaS industries.
Explicit 5–7 years, release management, SQL/BI, and cross-functional mandates create strict shortlisting.
Own end-to-end release planning and tracking for the Commerce division, ensuring alignment with product and customer success priorities.
Build and maintain dashboards and feedback loops to provide transparency on release metrics, blockers, and risks to internal and external stakeholders.
Lead cross-functional initiatives focused on improving product activation, retention, and customer sentiment, coordinating product, engineering, marketing, and revenue operations teams.
5-7 years total experience in high-growth B2B SaaS, including significant work in Release Management, Product Analytics, or Risk Management.
3-5 years experience leading cross-functional programs and mentoring team members.
Experience collaborating closely with Product Management and/or Customer Success on customer experience, adoption, or retention initiatives.
Strong analytical skills with comfort in funnels, cohorts, retention metrics, experimentation, and SQL/BI analysis.
Individual contributor capable of structuring ambiguity and driving outcomes at an organizational level rather than scrum team coordination.
Proven ability to influence and communicate effectively with senior leadership and multiple stakeholder groups without direct authority.
Systems-oriented thinker experienced in building scalable frameworks, processes, and measurable feedback loops that improve release planning and product adoption.