AVP, Sales and Service Stream Management, Branch Network
HSBC Holdings plc (company site, opens in a new tab)5–6 yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted on 10 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage branch channel headcount tracking, resource allocation and RM (Relationship Manager) mapping alignment with global definitions to enhance sales team productivity.
- Collaborate regularly with frontline teams to analyze consumer behavior trends and support campaign, product and policy initiatives.
- Lead end-to-end project delivery for IWPB initiatives including automation, digitization of reports, and support sales and service process improvements within the network.
Minimum Requirements
- 5-6 years of banking experience.
- Postgraduate degree preferred.
- Proficiency with bank systems such as HUB, WMS, ACE; strong analytical and problem solving skills.
- Experience in sales, financial planning, and knowledge of sales and service techniques and models.
Ideal Candidate Profile
- Experienced in managing multi-dimensional roles involving sales support, resource planning and data-driven productivity enhancement in banking.
- Capable of working cross-functionally with frontline, product, proposition, and regional/global teams to drive business growth initiatives.
- Skillful in project management and process compliance ensuring adherence to business guidelines in a large, matrixed organization.