Branch Operations Manager| Thallarevu
CSB Bank Limited (company site, opens in a new tab)3–9 yrsAndhra PradeshOn-siteDirect career pageEst. 3.5–8 LPA
Posted on 10 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage daily branch operations including cash, clearing, account opening, and service requests with full operational control and compliance.
- Ensure adherence to KYC/AML norms, RBI regulations, and audit requirements, including audit preparation and timely resolution of observations.
- Collaborate with sales and service teams to enhance customer experience by tracking service metrics, conducting Root Cause Analysis (RCA), and cross-selling insurance/investments and digital banking products.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; banking certifications preferred.
- Preferred certifications: JAIIB or CAIIB.
- Work Experience Required: 3 to 9 years in branch operations.
Ideal Candidate Profile
- Experienced in handling end-to-end branch operations with strong compliance and audit orientation.
- Skilled in operational controls across cash management, account opening, and reconciliation processes.
- Able to work collaboratively with sales and service teams to improve customer service metrics and cross-selling efforts.