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Metro branch sales role at a well-known NBFC increases qualified applicant competition.
High: gold-loan custody, appraisal, and branch compliance skills are industry-specific and less transferable.
Moderate filters: graduate qualification, KYC/compliance knowledge, and branch operations experience preferred.
Manage end-to-end branch operations for gold loans, including sourcing, appraisal, disbursement, renewals, closures, cash handling, and documentation.
Ensure compliance with regulatory norms, internal policies, KYC, risk management, and readiness for audits.
Lead branch operations staff, drive productivity and training, support sales targets through backend operations, and maintain customer service excellence.
Graduate degree required; preferred fields: B.Com, BBA, B.Sc.
MBA/PGDM or relevant certifications preferred (not mandatory).
Knowledge of gold loan operations, KYC, compliance, regulatory requirements, cash management, and MIS reporting.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in branch operations management within gold loan or banking sectors involving end-to-end process ownership.
Familiar with regulatory compliance, KYC, audit handling, and operational risk mitigation.
Skilled in team leadership, productivity management, and providing operational support to sales functions.