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Known NBFC, metro location, and generic branch-sales role attracts strong applicant competition.
High—gold-loan custody, vault, and regulatory skills are specific to banking and NBFC loan operations.
Moderate filters: domain knowledge in gold loans/KYC required but no explicit years specified.
Manage end-to-end gold loan operations at branch level including disbursement, renewals, closures, and custody of pledged gold.
Ensure 100% compliance with regulatory norms, internal policies, and coordinate audit and risk management activities.
Lead branch operations staff to drive productivity, customer service, operational reporting, and support business growth targets.
Graduate degree required; preference for B.Com, BBA, B.Sc; MBA/PGDM or relevant certifications preferred.
Key skills: gold loan operations, branch banking, KYC, compliance, cash management, and operational MIS reporting.
Experience Required: Not explicitly mentioned in the JD.
Location requirement: Uttam Nagar, Delhi (implied by job location).
Experienced in managing branch-level gold loan operations with end-to-end process ownership and compliance focus.
Capable of leading small teams and driving operational discipline in a service and risk-sensitive environment.
Comfortable with handling audit processes, regulatory compliance, and operational MIS reporting for business support.