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Tier-1 brand, metro location, and generalist branch role create high applicant competition.
High — gold loan custody, appraisal, and banking compliance skills are industry-specific and less transferable.
No explicit years but required KYC, gold custody, and compliance produce moderate shortlisting strictness.
Manage complete gold loan branch operations including sourcing support, disbursement, renewals, and closure ensuring operational SLAs and defined TATs are met.
Oversee secure custody, appraisal, and reconciliation of pledged gold following internal guidelines and regulatory requirements.
Lead branch team and coordinate with sales to support achieving business targets and ensure compliance for audits and reporting.
Graduate degree required; preference for B.Com, BBA, or B.Sc.
Experience Required: Not explicitly mentioned in the JD.
Proficient in gold loan operations including KYC, compliance, cash management, and risk mitigation.
Skills in MS Excel and operational MIS reporting mandatory.
Experienced in handling branch level gold loan operations with a strong focus on compliance, risk management, and custody control.
Demonstrated capability to lead branch staff and ensure operational discipline and productivity.
Comfortable in a role requiring coordination between sales and operations to drive business growth while ensuring seamless service delivery and audit readiness.