Customer Success Manager (Mumbai)
Check Point Software Technologies Ltd. (company site, opens in a new tab)8–12 yrsMumbaiHybridDirect career pageEst. 20–35 LPA
Posted on 10 Sept
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Job description
Structured overview of role & requirements
About This Role
- Proactively engage with strategic customers and coordinate with internal Check Point teams to support ongoing challenges and projects.
- Own and manage recovery project plans and act as the single point of contact for all remediation activities, ensuring rapid and effective escalation handling.
- Plan and review major upgrades, deployments, and provide proactive knowledge transfer to support customer stability and operational readiness.
Minimum Requirements
- 8–12 years experience working with Check Point security solutions including appliances, software gateways, cloud technologies, and endpoint/mobile solutions.
- Strong project management expertise with ability to drive complex initiatives end-to-end.
- Excellent communication skills with ability to influence and simplify technical information to executive leadership.
- Work Experience Required: 8–12 years with Check Point technologies.
Ideal Candidate Profile
- Experienced in Security Engineering, Support, Integration, or Customer Success within Check Point-related environments.
- Ability to manage multiple workstreams with a structured, detail-oriented approach and strong organizational skills.
- Capable of communicating complex technical challenges clearly to both internal teams and customer executives.