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Strong Tier-1 brand, metro location, and common collections manager role increase applicant competition.
Collections and SARFESI legal processes create strong finance-sector specificity, reducing cross-industry transferability.
No explicit years but requires SARFESI and legal collections expertise, so moderate filtering.
Manage and optimize collections to achieve targets on resolution, flows, credit cost, and roll rates for the assigned area.
Control NPA levels within budget, conduct asset verifications, and oversee possession processes under SARFESI / Section 9.
Allocate and monitor work of field executives and agencies to meet SLAs, ensure compliance with legal and audit requirements, and maintain timely resolution and customer satisfaction.
Graduate or Post Graduate degree in any discipline.
Experience Required: Not explicitly mentioned in the JD.
Location: Kolkata - Srijan Tech Park (implied from job title).
Compliance with legal and regulatory guidelines is mandatory (experience with SARFESI / Section 9 included).
Experienced in retail finance collections with strong operational control over delinquencies and NPAs.
Familiarity with legal processes related to asset verification and possession under SARFESI / Section 9.
Skilled at managing field teams and agencies to meet collection targets and maintain audit and regulatory compliance.