Senior Executive - Operations
StayVista (company site, opens in a new tab)2–3 yrsTamil NaduOn-siteDirect career pageEst. 5–8 LPA
Posted on 10 Sept
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary contact for guests to ensure smooth and memorable experiences.
- Handle guest requests promptly, resolve issues efficiently, and maintain high guest satisfaction.
- Support Owner and Guest Management tasks including property identification and stakeholder relationship management.
Minimum Requirements
- 2-3 years experience in hospitality or guest service with focus on personalized service.
- Location requirement: Kodaikanal, Tamil Nadu.
- Must be able to manage daily guest interactions and respond timely to requests.
- Access to personal two-wheeler or four-wheeler is a bonus but not mandatory.
Ideal Candidate Profile
- Experienced in personalized guest service with strong user-centric approach to improve guest satisfaction metrics.
- Capable of executing continuous process improvements and driving operational efficiency under pressure.
- Strong interpersonal and leadership skills to manage stakeholders and collaborate across teams.