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Mid-level, generalist application support role in Bangalore at a well-known bank with common tech requirements raises competition.
SRE and application support skills transfer across industries, though financial domain preference increases specificity.
Explicit 5+ years requirement and mandatory monitoring, incident, and tooling skills create strict shortlisting filters.
Maintain and support most complex, business-critical applications that integrate across functions, impacting broad business processes.
Troubleshoot and resolve application issues including root cause analysis, monitoring alerts, and implementing corrective and preventive measures.
Participate in production environment changes validation, documentation, knowledge transfer, and continuous improvement initiatives including automation of manual tasks.
5+ years experience as application maintenance & support engineer, systems analyst, or application support analyst.
Technical skills required: ServiceNow, Oracle, SQL, Kafka, basic Unix, Dynatrace, Splunk; knowledge of cloud applications (AWS, Azure) preferred.
Bachelor's degree in computer science or related field required.
Work Experience Required: 5+ years; Notice Period: Not explicitly mentioned in the JD.
Experienced in supporting JEE & Enterprise Technologies and microservice-based applications with strong troubleshooting skills beyond coordination.
Familiarity with Incident, Request & Problem Management processes and SRE principles, able to independently manage and improve support models.
Comfortable working in 24/7 rotational shifts and collaborating with cross-functional and geographically distributed teams including US-based colleagues.