Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Mid-level, metro location, generalist application-support role with broad toolset requirements increases candidate competition.
Core application support and observability skills are easily transferable across industries despite preferred banking domain knowledge.
Explicit 5+ years plus many mandatory tools and SRE knowledge creates strict shortlisting filters.
Support and maintain complex, business-critical applications with broad cross-functional impact.
Perform incident, problem management, and root cause analysis, including monitoring alerts and troubleshooting defects or data errors.
Drive automation initiatives to improve support efficiency and participate in validating application and infrastructure changes in production.
Minimum 5+ years experience in application maintenance & support, systems analyst, or application support analyst role.
Bachelor’s Degree in computer science or related field.
Technical skills: ServiceNow, Oracle, SQL, Kafka, Unix basics, monitoring tools (Dynatrace, Splunk).
Preferred but not mandatory: ITIL foundation certification and financial domain knowledge; hybrid work location in Bangalore.
Experienced working in a 24/7 rotational shift environment supporting microservices and JEE enterprise applications.
Able to independently troubleshoot complex issues and collaborate effectively with cross-functional global teams.
Familiarity with cloud applications (AWS, Azure) and Site Reliability Engineering (SRE) principles.