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Strong employer brand, common retail sales title, and broad customer-service requirements increase candidate competition.
Customer-service and retail experience preferred, but skills are moderately transferable across consumer-facing roles.
Online assessment plus retail customer-service experience preference creates moderate screening filters.
Deliver exceptional customer service by assisting customers in finding products and sharing fashion knowledge.
Maintain sales floor and back of house organization and stock levels, supporting store opening and closing activities.
Represent the brand positively in all customer interactions and collaborate with the store team to enhance the customer journey.
Experience in customer service within fashion, retail, or similar fields is required.
Work Experience Required: Experience in customer service within fashion or retail (explicitly mentioned).
Notice Period: Not explicitly mentioned in the JD.
Mandatory skills or qualifications beyond customer service experience: Not explicitly mentioned in the JD.
Has strong knowledge of fashion and enjoys helping customers make informed choices.
Thrives in collaborative, dynamic environments and is comfortable using store technology.
Flexible, action-oriented, and eager to learn and develop professionally within a retail setting.