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Mid-level analytics role in a metro city, common Business Analyst title, and known travel brand increase competition.
Core SQL/Tableau analytics skills are broadly transferable, though travel domain experience is preferred.
Explicit 3–6 years requirement plus mandatory SQL and reporting skills enforce strict candidate filtering.
Monitor and manage incoming critical threat information for travelers, providing immediate escalation and support to the crisis recovery program.
Deliver sensitive data reports and analytics to business partners and support continuous program improvement through stakeholder debriefs and process documentation.
Provide 24/7 coverage in multiple shift rotations, including coaching and consulting business partners, and coordinate with technology teams to enhance data reporting quality.
Bachelor’s degree in Engineering or Technology (BE/B.Tech).
3-6 years of relevant work experience with strong SQL skills for relational databases.
Proficiency in Tableau Desktop (or Power BI) and advanced MS Excel skills including VBA or Python.
Willingness to work flexible shifts to support global time zones; location required: Gurgaon, India.
Experienced in travel industry or crisis management environments, comfortable handling sensitive and time-critical information.
Demonstrated ability to work independently under pressure in a visible role requiring multi-tasking and attention to detail.
Skilled in data analytics and reporting tools, proactive in process improvement and stakeholder engagement.