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Tier-1 brand, mid-level generalist role, 2+ years requirement and metro locations increase candidate competition.
Strong bias to data center, networking, and hardware skills limits cross-industry transferability.
Explicit 2+ years networking, 1+ year Linux, and degree requirement enforce strict initial filters.
Own troubleshooting and resolving technical issues across Systems, Network, and Power/Mechanical layers in AWS Data Centers.
Manage and prioritize trouble tickets to maintain system reliability and ensure 24x7 on-call support during shift rotations.
Participate in installation, configuration, and physical maintenance (replacement of parts, cabling) of data center hardware and contribute to operational efficiency improvements.
Minimum 2 years of computer networking experience.
Minimum 1 year of Linux operating systems experience.
Bachelor's degree in Information Technology, Computer Science, or related field.
Work Experience Required: 2+ years of computer networking experience.
Experience working in data center environments involving hardware installation, cable management, and hot/cold aisle containment.
Comfortable collaborating with internal teams (network, systems, software engineers) and external vendors during incident response.
Capable of working under pressure and managing priorities via ticketing systems effectively.