Operations Manager - Tech solutions (L2)
Everseen (company site, opens in a new tab)8+ yrsPuneOn-siteDirect career pageEst. 18–30 LPA
Posted on 10 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a technical support and deployment team ensuring all project deliverables and strategic goals are met.
- Own overall responsibility for managing complex customer projects and operations, including budget development and performance measurement.
- Act as primary escalation point and subject matter expert supporting customer technical issues and coordinating cross-functional teams.
Minimum Requirements
- 8+ years experience in technical program management or solution engineering in a global matrixed organization.
- Bachelor's degree in engineering, computer science, or equivalent preferred.
- Strong technical skills including Linux systems, Docker/Podman, scripting (Bash, Python, Node.js), networking protocols (TCP, UDP, HTTP, WS, FTP), and networking concepts (VPNs, DNS, SSL).
- Experience with automation tools (Ansible preferred), ELK Stack, REST, Kubernetes, Terraform, and message brokers (MQTT, RabbitMQ, Redis).
Ideal Candidate Profile
- Experienced leader capable of managing and developing a small technical team with a focus on customer-specific or regional projects.
- Strong operational and project management skills with attention to detail and ability to navigate complex situations effectively.
- Technically skilled with a strategic focus on delivering value, continuous improvement, and aligning team efforts with business and customer goals.