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Tier-1 brand, metro location, junior generalist sales-support role increases applicant competition.
Requires financial data product and order-management expertise, limiting transferability across industries.
Entry-level role with no explicit years or certifications, so hiring filters are relatively flexible.
Manage a broad range of sophisticated order types for select Refinitiv products, ensuring accurate order entry and fulfillment within agreed timelines.
Analyze and resolve complex order inquiries including root cause analysis and provide second tier support for order processing.
Ensure quality and efficiency standards are met, proactively identify process/system improvements, and prevent potential downstream issues affecting customers or business.
Degree or equivalent work experience relevant to the role.
General professional knowledge of order management processes and related business disciplines.
Work Experience Required: Not explicitly mentioned in the JD.
Location requirement: Based in Bangalore (implied by Global Center Bangalore but not explicitly stated).
Experienced in managing complex order processes within financial data or similar industries, supporting large, high-revenue customers.
Comfortable collaborating cross-functionally with sales, legal, commercial, compliance, entitlement, and collections teams.
Capable of working independently on routine and sophisticated order issues guided by policies and business plans.