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Tier-1 employer, metro location, common HR manager title, mid-level experience increases applicant competition.
HR operations and Workday skills are moderately transferable across industries but require domain-specific knowledge.
Explicit 7-year minimum, supervisory requirement, and mandatory Workday/HCM experience make filters stringent.
Lead a team managing complex employee lifecycle events, including restructures, LOA transitions, defections, and severance processing, ensuring compliance with policies and regulations.
Maintain high-quality HR data management in Workday, conducting audits, manual data updates, and system extracts to support compliance and global standardization.
Drive process improvements, handle escalations of high-risk cases, coordinate organizational change projects, and provide coaching to optimize team performance and service quality.
Minimum 7 years human resources operational experience with at least 1 year in supervisory or team lead role.
Bachelor's degree in HR or recognized HR certification from an accredited institution.
Hands-on experience with absence (LOA) and time tracking processes, payroll/benefits coordination, and local regulatory compliance across multiple markets.
Strong experience with Workday HCM in a global shared service environment; proficiency in HR/customer service software such as SAP, ServiceNow, Automation/Robotics, and knowledge management.
Experienced in managing and coaching teams in a multi-cultural, fast-paced, global HR shared services environment, particularly with complex employee lifecycle events.
Demonstrated ability to analyze data and metrics, conduct root cause analysis, and lead mid to large-scale HR projects under timelines and pressure.
Skilled communicator able to interact effectively across organizational levels and with multiple stakeholders, with experience in presenting complex information clearly and structured.