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Medium — niche Azure AVD role but metro location, mid-level experience and known enterprise brand raise competition.
Medium — Azure cloud and virtualization skills transfer across industries but require specific Azure AVD expertise.
High — explicit 6+ years requirement plus extensive mandatory Azure AVD skills and certifications.
Diagnose and resolve complex issues in Azure Virtual Desktop environments involving servers, networks, cloud, and systems to ensure reliable, scalable virtual desktop services.
Design, deploy, and automate infrastructure solutions across hybrid cloud and on-premises environments with a focus on Azure Virtual Desktop, including host pool management, FSLogix profiles, and monitoring.
Lead cross-functional collaboration with architects, project managers, and technicians to deliver projects on time, maintain operational documentation, and communicate technical solutions to clients.
6+ years of experience in Customer Service or Technical Support.
Extensive expertise in Azure Virtual Desktop administration, including host pools, session hosts, application groups, FSLogix, Microsoft Entra ID, and Azure networking components.
Strong skills in troubleshooting virtual desktop, profile, connectivity, and performance issues, with ability to resolve incidents within SLA.
Fluent in English language; relevant Azure certifications (e.g., Azure Virtual Desktop Specialty) preferred but not explicitly mandatory.
Experienced in hands-on administration and troubleshooting of Azure Virtual Desktop environments with comprehensive knowledge of Azure compute, storage, networking, identity, and governance.
Proven ability to manage end-to-end lifecycle including design, deployment, automation, scaling, and operational support of virtual desktop infrastructure.
Comfortable working in hybrid cloud and enterprise IT settings involving cross-functional teams, client interaction, and adherence to SLAs and ITIL-based service management processes.