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Specialized ServiceNow skillset but metro location and mid-level seniority increase competition.
ServiceNow platform expertise is highly domain-specific and not easily transferable across industries.
Explicit 5+ years plus mandatory ServiceNow integrations, scripting, and platform experience increases filtering.
Lead design, development, configuration, and support of ServiceNow solutions including ITSM, ITOM, ITAM, HRSD, CSM, and custom apps.
Develop and maintain workflows, integrations, business rules, and perform platform upgrades, patching, and release management.
Collaborate with stakeholders to gather requirements, provide L3 technical support, conduct code reviews, and mentor junior engineers.
5+ years of hands-on ServiceNow development and administration experience.
Strong expertise in ServiceNow scripting (JavaScript), Flow Designer, IntegrationHub, REST/SOAP APIs, and platform customizations.
Experience supporting enterprise-scale ServiceNow implementations and transitions.
Knowledge of ITIL processes and ServiceNow best practices.
Experienced in handling complex ServiceNow environments end-to-end, including integrations and platform governance.
Capable of collaborating effectively with cross-functional teams and translating business needs into technical solutions.
Able to drive automation initiatives and mentor junior staff within an enterprise IT service context.