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Job Description
Structured overview of role & requirementsAbout This Role
Monitor and investigate inbound/outbound email traffic for spam, phishing, spoofing, and abuse patterns.
Perform log analysis using Splunk to identify anomalies, suspicious behavior, and emerging threats and execute mitigation actions per SOPs.
Support incident response by documenting findings, maintaining audit trails, escalating critical risks, and collaborating with internal/external teams in a 24x7 operational setting.
Minimum Requirements
Minimum 2+ years experience in email operations, Trust & Safety, or SOC environments.
Working knowledge of SMTP, SPF, DKIM, DMARC, and email delivery infrastructure.
Hands-on experience with Splunk for log analysis.
Ability to work in shifts within a 24x7 environment.
Ideal Candidate Profile
Experienced in operating within a 24x7 email security or SOC environment requiring vigilance and compliance.
Strong analytical and investigative skills to identify and mitigate email-related threats.
Familiar with email authentication protocols and able to coordinate cross-functional incident response efforts.