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Strong employer brand, metro location and mid-level generalist operations role increase candidate competition.
Requires BPO transport management experience, so moderate transferability across industries but with domain bias.
Explicit 3–5 years in transport management (BPO) and domain-specific improvement experience creates strict filters.
Manage end-to-end transport coverage ensuring vehicles depart on time with accurate logging of start times and kilometre readings.
Maintain a 24/7 transport helpdesk to log calls, handle queries, and monitor/report speeding or incidents.
Coordinate between teams including client facility transport staff and vendor supervisors; prepare work orders and generate transport reports (daily, weekly, monthly).
Graduate in any discipline.
3-5 years of experience in transport management within a BPO setting.
Work onsite in Bengaluru, Karnataka, India.
Work Experience Required: 3-5 years in transport management in BPO setting.
Demonstrates strong operational discipline and attention to detail in managing transport logistics and documentation.
Experienced in supervising vendor relationships and communicating across multiple teams in a client service environment.
Capable of analyzing transport data and preparing regular performance and incident reports to support continuous improvement.