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High due to Tier-1 employer, generalist HR associate role, metro location, and mid-level experience band.
Low because HR operations and HRIS skills are broadly transferable across industries.
Medium because explicit 1–3 year requirement plus HRIS experience is required but no strict certifications.
Process routine employee lifecycle transactions accurately and timely using HR systems and ticketing tools.
Monitor service queues, response times, and SLAs to meet team targets while responding to employee and manager queries.
Maintain and improve HR data quality through validations, reconciliations, bulk updates, and prepare reports to support trend analysis and service improvements.
Bachelor’s degree in business, human resources, information systems or related field.
1 to 3 years of experience in HR operations, shared services, customer support, or data management.
Practical experience with HR systems or ticketing tools such as Workday or ServiceNow.
Role is hybrid in India with onsite attendance as defined by the local team.
Experienced in handling HR lifecycle processes including hire, transfer, promotion, and leaver activities.
Capable of building simple dashboards or reports using Excel or basic BI tools to support decision-making.
Comfortable working with cross-functional and geographically distributed teams across time zones, showing a continuous improvement mindset.