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Tier-1 brand, metro role, mid-level Salesforce/admin scope and broad skills leads to high competition.
Salesforce admin skills are transferable, but telecom product knowledge requirement raises background sensitivity to medium.
Explicit years, mandatory Salesforce admin experience and certification increase shortlisting strictness to high.
Lead and oversee Salesforce (SFDC) administration organization-wide, including managing user access, configurations, dashboards, reports, and third-party integrations such as LinkedIn Sales Navigator and Outreach.
Drive improvements in Salesforce data quality and user experience by identifying and implementing scalable solutions and automations to optimize sales cycle and reduce inefficiencies or compliance risks.
Coordinate between multiple teams including Sales, Marketing, IT, and Program Management to translate business requirements into technical Salesforce solutions and manage project estimations and delivery.
6-8 years total work experience; minimum 4-5 years as Salesforce Administrator.
Bachelor’s Degree in Computer Science, Computer Engineering or related field required.
Salesforce Administrator certification (basic or advanced) mandatory.
Experience with Salesforce.com Sales Cloud administration and integrations, plus hands-on with BI tools is a plus.
Experienced Salesforce Administrator with a strong background in managing end-to-end Salesforce configuration and user support in large, multi-department environments.
Comfortable working cross-functionally with business and technical teams to design and implement Salesforce-based solutions aligned with strategic sales and operational goals.
Knowledge of telecom product portfolios and sales processes combined with ability to handle large data sets and apply analytical skills for process improvement initiatives.