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Niche service-design role, junior level, in-person at lesser-known studio reduces applicant density.
Transferable service-design skills but requires operations-heavy, industrial systems experience, raising moderate domain specificity.
Explicit 0–2 years, portfolio requirement, and frameworks/tools mandate increase screening rigor.
Own diagnostic workstreams and design operational service blueprints within complex B2B and B2C enterprise systems.
Map end-to-end operational ecologies including stakeholder power dynamics, material flows, and information architecture to design Minimum Viable Systems (MVS) that enhance operational flow and eliminate shadow queues.
Support pilot rollouts and monitor key operational KPIs like on-time delivery, work order lead times, and machine utilization to iterate and improve standard operating procedures.
0-2 years experience in Service Design, UX Strategy, Systems Engineering, or Industrial Design with a portfolio demonstrating complex systems mapping.
Ability to produce detailed service blueprinting, value stream mapping, and operational design deliverables using tools like Figma and Miro.
Role is full-time in-person based in Hyderabad; standard 3-month probation period applies.
Work Experience Required: 0-2 years as explicitly mentioned.
Strong systems thinker capable of viewing business operations as interconnected ecologies rather than isolated departments.
Experience with industry methodologies such as Service Blueprinting, Value Stream Mapping, RACI matrices, and designing Minimum Viable Systems.
Comfortable working with diverse data sources including stakeholder interviews, raw operational data, and legacy documentation to identify informal organisational structures impacting operations.