Branch Operations Manager| Kalyan
CSB Bank Limited (company site, opens in a new tab)3–9 yrsMaharashtraOn-siteDirect career pageEst. 4.5–9 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage all daily branch operations including cash handling, clearing, account opening, and service requests.
- Ensure compliance with KYC/AML, RBI, audit norms, and prepare for audits/inspections by maintaining records and resolving observations.
- Track and improve service metrics, cross-sell banking products, and train frontline staff on processes and compliance.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; Banking certifications preferred.
- Preferred certifications: JAIIB/CAIIB.
- Must ensure strict adherence to KYC/AML, RBI and audit norms in operations.
Ideal Candidate Profile
- Experienced in operational controls like cash, vault, ATM, locker management, and daily reconciliation.
- Skilled at driving audit compliance and preparing for inspections with timely resolution of observations.
- Able to cross-sell banking products and train staff effectively, operating within branch banking environment.