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Job Description
Structured overview of role & requirementsAbout This Role
Manage and support complex IT infrastructure including Windows Server, Active Directory, Exchange, and Microsoft 365 environments.
Lead patch and vulnerability management processes including Qualys operations and reporting.
Analyze and resolve incidents related to Exchange Online, distribution lists, shared mailboxes, and user lifecycle management workflows.
Minimum Requirements
7-9 years of experience in systems administration or infrastructure engineering roles (L2/L3 level).
Advanced PowerShell scripting skills for automation of Windows Server, AD, Exchange, and Office 365 tasks.
Strong expertise in Active Directory, Microsoft 365/Office 365 tenant administration, Exchange Online and Hybrid environments.
Location: Bangalore; Employment Type: Full-time.
Ideal Candidate Profile
Experienced in medium to large scale IT infrastructure with ability to handle complex incidents end-to-end.
Strong troubleshooting skills across network, AD, M365, and endpoints with logical and structured approach.
Familiarity with ITIL processes and service desk tools to adhere to SLAs and drive root cause analysis.
