Operations Executive: VRN
DHL (company site, opens in a new tab)5–8 yrsVaranasiOn-siteDirect career pageEst. 6–10 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end daily operations of assigned Service Centres, Branches, or Business Delivery Offices ensuring safe, timely, and cost-effective shipment movement.
- Drive operational performance including shipment processing, delivery commitments, workforce productivity, customer service, and compliance to policies and safety standards.
- Oversee financial accounting (e.g., COD reconciliation), resource utilization, operational reporting, continuous improvement initiatives, and coordination with cross-functional teams.
Minimum Requirements
- Bachelor's Degree in any discipline; Logistics or Operations certifications are advantageous but not mandatory.
- 5–8 years experience in courier, express logistics, transportation, supply chain, or distribution operations with proven branch or last-mile operations management.
- Experience leading frontline operational teams and managing customer service, compliance, and performance reporting.
- Work Experience Required: 5–8 years in relevant logistics or supply chain operations.
Ideal Candidate Profile
- Experienced operations leader comfortable managing multiple locations and coordinating cross-functional stakeholders in logistics or express delivery environments.
- Analytical and operationally disciplined with a track record of meeting service level KPIs such as delivery timeliness, shipment processing accuracy, and cost efficiency.
- Strategic focus on continuous improvement, workforce optimization, compliance adherence, and customer satisfaction in fast-paced logistics settings.