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Mid-level AI-focused PM at a recognizable startup in metro locations drives high candidate competition.
Project management skills are transferable, but AI and enterprise SaaS experience increase domain specificity.
Explicit 5+ years and enterprise SaaS delivery experience, with PMP preferred, increases screening rigor.
Manage end-to-end customer-facing software and AI delivery projects, ensuring alignment with scope, timelines, and customer expectations.
Lead coordination across cross-functional teams including Solutions Engineering, Product, and Customer Success through project phases.
Drive delivery discipline in strategic enterprise engagements while also mentoring and developing team members as a player-coach.
5+ years of experience managing customer-facing software or SaaS delivery projects, including enterprise-scale engagements.
Experience with Agile, Waterfall, or hybrid project methodologies in technical or AI-adjacent environments.
Willingness to work hybrid from New York City or Mountain View offices (2-3 days per week).
PMP certification preferred but not explicitly mandatory.
Experienced in managing conversational AI, LLM, or NLU delivery projects with customer-facing exposure.
Able to assess AI use cases, data readiness, model performance, and handle AI-specific risks like data quality and hallucination concerns.
Effective communicator comfortable engaging both technical and executive stakeholders, with a proactive problem-solving and escalation management approach.