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Strong employer brand, generalist senior product role, metro location and broad skill requirements increase competition.
Role demands B2B SaaS and employee-experience product expertise, moderately limiting cross-industry transferability.
Explicit 7+ years requirement plus AI-native product experience and cross-functional delivery elevate filtering to high.
Lead development of consumer-grade user experiences for ServiceNow products focused on employee workflows across web, mobile, and conversational interfaces.
Collaborate with product managers from various business units to identify and drive enhancements for improved service experiences.
Partner with UX design and research teams to design, validate, and evangelize cross-interface employee experience improvements.
7+ years of product management experience in consumer or employee-facing user interfaces.
Experience integrating or critically evaluating AI in work processes or product features.
Experience working in an agile product management environment, including writing user stories and managing sprints.
Work Experience Required: 7+ years; Notice Period: Not explicitly mentioned in the JD.
Strong technical and design fluency to effectively collaborate with engineering and UX teams.
Proven ability to influence cross-functional teams and evangelize a vision across multiple stakeholders including senior leadership.
Experience in B2B SaaS and building mobile user experiences with a clear point of view on AI's role within employee experience products.