Associate Manager, GBS - Knowledge Management Delivery
The Kraft Heinz Company (company site, opens in a new tab)5+ yrsAhmedabadOn-siteDirect career pageEst. 9–16 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead day-to-day delivery of knowledge management operations ensuring alignment with strategic KM initiatives and roadmap priorities.
- Manage and support a team of knowledge management professionals focusing on performance, engagement, operational excellence, and well-being.
- Contribute to operational KM projects including process improvements, content optimization, governance, and platform initiatives.
Minimum Requirements
- Bachelor's degree in Business, Information Management, Knowledge Management, Communications, or related field.
- 5+ years of experience in knowledge management, content management or a related discipline.
- 2+ years of people leadership experience including coaching and performance management.
- Experience leading cross-functional projects and driving delivery of business initiatives.
Ideal Candidate Profile
- Experienced in knowledge management principles, governance, content lifecycle management, and continuous improvement methodologies.
- Skilled in stakeholder management, communication, and relationship-building within cross-functional teams.
- Analytical and data-driven to use metrics for decision-making and performance improvements.