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Tier-1 brand, metro location, and broad backend/full-stack plus AI requirements drive high competition.
Core backend and AI skills transfer well, but support-product domain adds moderate specificity.
Explicit 10+ years and mandatory senior technical leadership and strategy make shortlisting highly selective.
Lead technical strategy and architecture for Stripe’s support product systems, focusing on extensibility, reliability, and usability.
Mentor senior engineers and foster technical excellence and high engineering standards within the team.
Drive fast-paced product delivery in collaboration with cross-functional stakeholders, balancing short-term goals with long-term vision.
10+ years of professional backend or full-stack development experience with active coding and code review.
Proven experience in setting and executing long-term technical strategy for a large product area.
Demonstrated ability to prioritize requirements and stakeholders to deliver new product features iteratively.
Proven track record of technical leadership and mentoring engineers.
Experience building software systems for customer support or operations is highly desirable.
Comfortable leading projects involving multiple teams and timezones, indicating strong cross-functional coordination skills.
Technical proficiency with JavaScript/TypeScript, Ruby, Java, React, and designing/operating Agentic LLM solutions for complex workflows is a plus.