Staff Engineer, Support Experiences
Stripe (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 40–70 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead technical strategy and architecture for Stripe’s support product systems, focusing on extensibility, reliability, and usability.
- Mentor senior engineers and foster technical excellence and high engineering standards within the team.
- Drive fast-paced product delivery in collaboration with cross-functional stakeholders, balancing short-term goals with long-term vision.
Minimum Requirements
- 10+ years of professional backend or full-stack development experience with active coding and code review.
- Proven experience in setting and executing long-term technical strategy for a large product area.
- Demonstrated ability to prioritize requirements and stakeholders to deliver new product features iteratively.
- Proven track record of technical leadership and mentoring engineers.
Ideal Candidate Profile
- Experience building software systems for customer support or operations is highly desirable.
- Comfortable leading projects involving multiple teams and timezones, indicating strong cross-functional coordination skills.
- Technical proficiency with JavaScript/TypeScript, Ruby, Java, React, and designing/operating Agentic LLM solutions for complex workflows is a plus.