HR Operations Specialist
Hitachi Rail (company site, opens in a new tab)3–5 yrsPuneOn-siteDirect career pageEst. 6–12 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own the complete end-to-end onboarding lifecycle for new hires in India, including document verification, coordination with internal teams for Day 1 readiness, and conducting induction sessions.
- Serve as the primary point of contact for HR-related queries via the ticketing system, managing high-volume ticket resolution within SLAs and escalating complex issues appropriately.
- Ensure compliance with Indian labor laws during onboarding and support HR audits by providing necessary documentation and data.
Minimum Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3-5 years of experience in HR Shared Services or HR Operations, preferably focused on onboarding in large-scale or multi-state Indian environments.
- Proficiency with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle) and ticketing systems (e.g., ServiceNow, Zendesk).
- Solid knowledge of Indian statutory compliance related to hiring and employee documentation.
Ideal Candidate Profile
- Experienced in managing high-volume onboarding operations and HR ticket systems in Indian multi-state contexts.
- Capable of maintaining strict legal compliance and accurate HR record-keeping in alignment with Indian labor laws.
- Able to handle sensitive employee data discreetly with strong organizational skills in a fast-paced HR Shared Services environment.