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Strong global brand and common mid-level HR generalist role increases applicant competition.
Core HR operations skills are transferable but Indian statutory compliance and HRIS experience increase industry specificity.
Explicit 3–5 years requirement plus HRIS, ticketing, and statutory compliance needs create moderate filtering.
Own the complete end-to-end onboarding lifecycle for new hires in India, including document verification, coordination with internal teams for Day 1 readiness, and conducting induction sessions.
Serve as the primary point of contact for HR-related queries via the ticketing system, managing high-volume ticket resolution within SLAs and escalating complex issues appropriately.
Ensure compliance with Indian labor laws during onboarding and support HR audits by providing necessary documentation and data.
Bachelor's degree in Human Resources, Business Administration, or a related field.
3-5 years of experience in HR Shared Services or HR Operations, preferably focused on onboarding in large-scale or multi-state Indian environments.
Proficiency with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle) and ticketing systems (e.g., ServiceNow, Zendesk).
Solid knowledge of Indian statutory compliance related to hiring and employee documentation.
Experienced in managing high-volume onboarding operations and HR ticket systems in Indian multi-state contexts.
Capable of maintaining strict legal compliance and accurate HR record-keeping in alignment with Indian labor laws.
Able to handle sensitive employee data discreetly with strong organizational skills in a fast-paced HR Shared Services environment.