Sr.Mgr/Dep Director IT Operations – Design and Engineering Services
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and ensure operational excellence for global Design and Engineering IT services, focusing on infrastructure, platforms, applications, and engineering environments.
Own service reliability, incident management, capacity planning, vendor management, and continuous improvement across network, data center, cloud, engineering platforms, and laboratories.
Serve as primary operation contact interfacing with engineering, infrastructure, cloud, cybersecurity, and service providers to enable semiconductor product and software development.
Minimum Requirements
Location: Bangalore, India (explicitly mentioned).
Experience with IT operations leadership for design and engineering or similar R&D technology services (Senior Manager/Deputy Director level implied).
Strong vendor and service management experience across multi-region environments.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Deep technical and operational understanding of IT services supporting semiconductor design and engineering environments.
Proven ability to manage complex global IT operations and vendor ecosystems with focus on service availability and business outcomes.
Experienced in ITIL-based operational governance, incident management, and capacity planning in R&D/engineering contexts.