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Strong employer brand, mid-level 4–7 years, and a broad generalist operations role increase competition.
Operations and enterprise-systems skills are transferable across industries but prefer professional services or GCC experience.
Explicit 4–7 year requirement plus Excel and enterprise-systems proficiency enforce moderate filtering.
Provide operational and administrative support across project and engagement lifecycles, including proposal support, billing coordination, contract assistance, and data maintenance.
Maintain data accuracy and integrity in internal systems (e.g., D365, Workday, Icertis, SharePoint) to support reporting and compliance.
Coordinate with internal teams and stakeholders to resolve operational issues, manage deliverables, and assist in preparing client-facing materials.
Bachelor's degree required (BBA, B.Com or equivalent); MBA / MCOM preferred.
4–7 years of experience in business operations, administrative support, or shared services — preferably in professional services, consulting, or GCC environment.
Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas) and strong skills in PowerPoint and Outlook.
Experience working with enterprise systems and managing data across platforms such as D365, Workday, Icertis, SharePoint.
Experienced in supporting business or client service operations within professional services or consulting environments.
Comfortable managing multiple priorities with high attention to detail and confidentiality in fast-paced, deadline-driven settings.
Skilled in leveraging AI tools (e.g., ChatGPT) to enhance operational efficiency and process improvements.