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Tier-1 bank, common payments operations role, metro location and broad skill requirements increase competition.
Payments and SWIFT operations are banking-specific, reducing cross-industry transferability.
No explicit years but requires SWIFT/payments experience and regulatory knowledge, so filters moderately strict.
Responsible for accurate and timely processing of all types of payments including physical cash and valuables, adhering to established SLAs and guidelines.
Handle cash-related investigations, client enquiries, and escalations involving complex or time-critical transactions.
Support process improvements, compliance, training of new recruits, and preparation of team-related MIS reports.
Minimum Graduation in any stream.
Clear understanding of Payments flow including SWIFT, Risk and Regulatory Payments, SWIFT Back office operations, and Operational Risk.
Proven ability to leverage AI tools to enhance productivity and optimise workflows responsibly.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in payments processing within banking or financial services, especially involving SWIFT and operational risk management.
Demonstrates capability to manage escalations, compliance, and process improvement initiatives in a regulated environment.
Operates effectively in a structured, process-driven environment with ability to train new recruits and generate MIS reports.