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Tier-1 brand, Bangalore metro location, and a generalist payments analyst role increase candidate competition.
Role requires payments/SWIFT/regulatory expertise, limiting transferability across industries.
Requires SWIFT, payments and regulatory knowledge but no explicit years, producing moderate filtering.
Own accurate and timely processing of various payment types including physical cash and valuables following established SLAs and guidelines.
Handle cash-related investigations and client/internal enquiries before and after payment execution.
Manage escalation and remediation of client complaints and maintain relationships with front office and internal/external stakeholders.
Graduation in any stream required.
Clear understanding of payments flow, SWIFT, risk and regulatory payments, and SWIFT back office operations.
Proven ability to leverage AI tools for productivity and workflow optimization with responsible data use.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in handling time-critical and regulated payment processing tasks involving both internal and external stakeholders.
Capable of adhering strictly to procedural compliance, risk management, and escalation protocols.
Able to support training of new recruits and assist in process improvement and business development efforts.