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Global brand and mid-level metro role raise applicant density, niche KM specialization moderates it.
Knowledge management, governance, and content skills transfer easily across industries, lowering background sensitivity.
Explicit 5+ years plus 2+ years leadership and domain-specific KM/platform requirements increase strictness.
Lead day-to-day delivery and operations of the Knowledge Management team, ensuring alignment with KM strategy and roadmap.
Manage team capacity, quality, productivity, and escalate risks or blockers to maintain operational excellence.
Provide coaching and performance management to sustain team engagement and continuous improvement in KM initiatives.
Bachelor's degree in Business, Information Management, Knowledge Management, Communications, or related field.
At least 5 years' experience in knowledge management, content management, or related discipline.
Minimum 2 years' people leadership experience including coaching and performance management.
Location: Ahmedabad - Venus Stratum GCC.
Experienced in leading cross-functional KM projects with demonstrated delivery success driven by metrics and continuous improvement.
Strong knowledge of KM principles including governance, content lifecycle management, and operational standards.
Exposure to enterprise KM platforms (e.g., ServiceNow, Salesforce Knowledge) and familiarity with global/multi-regional team support preferred.