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Tier-1 employer brand, mid-level (4+ years) requirement, and metro locations increase applicant competition.
Facilitation skills are transferable but Salesforce product expertise increases domain specificity.
Explicit 4+ years requirement and product-specific expertise make hiring filters moderately strict.
Deliver high-impact training sessions (virtual & in-person) on Salesforce technologies including Data Cloud, Revenue Cloud, CRM Analytics, and Tableau.
Serve as trusted advisors to customers by providing best practices, technical guidance, and adoption recommendations to accelerate Salesforce technology adoption.
Collaborate with Content Development, Customer Success, and Product teams to enhance learning experiences and represent Salesforce at major events like Dreamforce and TDX.
4+ years of professional experience in technical, enablement, education, or customer-facing roles.
Ability to work across APAC timezones (India, Singapore, Australia).
Demonstrated technical aptitude with enterprise systems or software products and experience facilitating live training sessions.
Work Experience Required: 4+ years in relevant domain.
Experienced in customer-facing technical training or enablement roles with ability to simplify complex concepts for diverse audiences.
Comfortable leading interactive workshops and troubleshooting in dynamic environments, demonstrating strong presentation and facilitation skills.
Has prior exposure to Salesforce products or certifications and experience supporting customer adoption or digital transformation initiatives.