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Metro location and common HR support role increase applicants, Workday niche slightly reduces pool.
HR operations skills transfer across industries, but Workday system preference increases role-specific sensitivity.
No explicit years or certifications, but mandatory HR operations experience and Workday preference create moderate filtering.
Provide Workday support by resolving employee inquiries and ServiceNow tickets within SLA targets.
Maintain accurate employee data and process updates throughout the employee lifecycle in Workday.
Collaborate closely with HR Shared Services, HRBPs, Recruiters, Payroll, and Technical teams to ensure effective service delivery and resolve Workday-related issues.
Experience in HR Operations, HR Shared Services, or HR Systems support is required.
Experience with Workday is an advantage but not mandatory.
Strong problem-solving and case resolution skills with effective communication abilities.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in providing operational HR support in multi-functional environments involving HR, Payroll, and Recruiting teams.
Detail-oriented with a focus on data accuracy and process adherence within HR systems.
Able to manage workload efficiently to meet SLA targets and collaborate cross-functionally for issue resolution.