Workday Support Specialist - HR Shared Services
Apex Group (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 6–12 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide Workday support by resolving employee inquiries and ServiceNow tickets within SLA targets.
- Maintain accurate employee data and process updates throughout the employee lifecycle in Workday.
- Collaborate closely with HR Shared Services, HRBPs, Recruiters, Payroll, and Technical teams to ensure effective service delivery and resolve Workday-related issues.
Minimum Requirements
- Experience in HR Operations, HR Shared Services, or HR Systems support is required.
- Experience with Workday is an advantage but not mandatory.
- Strong problem-solving and case resolution skills with effective communication abilities.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in providing operational HR support in multi-functional environments involving HR, Payroll, and Recruiting teams.
- Detail-oriented with a focus on data accuracy and process adherence within HR systems.
- Able to manage workload efficiently to meet SLA targets and collaborate cross-functionally for issue resolution.