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Pune metro role at a reputable financial firm but senior niche Dynatrace/ServiceNow skills moderate applicant competition.
Requires specific Dynatrace/SCOM/ServiceNow observability expertise and regulated financial-services experience, limiting transferable backgrounds.
Explicit 10+ years plus mandatory Dynatrace/SCOM/ServiceNow and automation experience makes shortlisting highly strict.
Lead implementation, maintenance, and continuous improvement of enterprise observability using Dynatrace, Microsoft SCOM, ServiceNow ITOM & Event Management.
Develop and optimize monitoring alerts, dashboards, automation scripts, and integrations to enhance alert quality, event correlation, and faster incident response.
Partner with application, infrastructure, cloud, and support teams for onboarding, troubleshooting, operational reporting, and improving observability maturity and automation adoption.
10+ years of IT experience with strong hands-on skills in observability, monitoring, event management, infrastructure operations, application support, or platform engineering.
Strong practical experience with Dynatrace and Microsoft SCOM including alert tuning, dashboards, and operational troubleshooting.
Proficiency in ServiceNow Event Management / ITOM for event ingestion, correlation, enrichment, and incident integration.
Strong scripting and automation skills using Python, PowerShell, REST APIs; experience with CI/CD, configuration files, and observability-as-code practices.
Experienced individual contributor comfortable working independently and collaborating with diverse teams including engineering, operations, and applications.
Technical expert in enterprise observability platforms with deep knowledge of Dynatrace, SCOM, and ServiceNow integrations.
Skilled in automation and observability best practices to drive monitoring standardization, noise reduction, and operational resilience improvements.