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Mid-level generalist role, metro location, broad skills and brand leads to high candidate competition.
Operational skills are transferable across industries; specific legal or editorial background isn't required.
Explicit 5–8 years requirement plus preferred certifications and BI skills indicate medium shortlisting strictness.
Coordinate and drive a three-year operational transformation across Legal, Compliance, and Editorial functions focused on scaling throughput and quality without increasing headcount proportionally.
Develop and maintain real-time operational dashboards for volume, capacity, and quality metrics to inform decision-making and manage workload across multiple functions globally.
Lead resourcing planning, stakeholder engagement, and automation projects to streamline complex, multi-functional operations and embed new performance management frameworks.
5–8 years experience in operations management, preferably in professional services, financial services, media, legal, or content-led environments.
Experience managing global multi-team or multi-function operations with organizational design expertise.
Familiarity with business intelligence/dashboard tools (e.g., Tableau, Power BI) and formal project management certification (Prince2, PMP, or equivalent).
Work Experience Required: 5–8 years in relevant operations management roles.
Experienced in leading transformation programs and embedding scalable operational models in established global teams.
Proficient in analytical and systems-oriented approaches with the ability to design user-centered operational solutions and leverage automation.
Skilled at stakeholder and commercial engagement across senior levels, driving change through influence rather than hierarchy.