Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tier-1 logistics brand, mid-level generalist title, and common 3–5 year band increase competition.
Role requires logistics-specific hub and linehaul experience, limiting cross-industry transferability.
Explicit 3–5 years logistics and hub operations experience creates moderate shortlisting strictness.
Manage end-to-end daily operations for the eCommerce product within a Surface Hub, ensuring timely receipt, processing, consolidation, and dispatch of shipments.
Coordinate with internal teams (Linehaul, Network Operations, Service Centres, Last Mile, Customer Service) to maintain shipment visibility, network connectivity, and service quality across inbound, outbound, and transit processes.
Monitor and resolve shipment exceptions, track operational performance against SLAs, optimize resource planning, and support continuous process improvements for operational excellence.
Bachelor's Degree in any discipline.
3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations with exposure to surface linehaul and shipment processing.
Proficiency with logistics management systems, operational dashboards, and Microsoft Office applications.
Not explicitly mentioned: Notice period requirements or mandatory certifications (Certification/Diploma in Logistics or related is advantageous, not mandatory).
Experienced in managing high-volume eCommerce or courier hub operations with strong ability to coordinate across multiple stakeholders to ensure network and service commitments.
Competent in operational performance management, shipment exception resolution, and driving compliance with SOPs and SLAs in a structured logistics environment.
Capable of resource planning, operational reporting, and implementing process improvement initiatives targeting productivity and customer service enhancement.