Business Process Associate
ChargePoint (company site, opens in a new tab)0–2 yrsChennaiOn-siteDirect career pageEst. 3.5–5.5 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage high-volume transactional workflows including quoting, purchase order validation, billing coordination, and asset transfers across US and EU business hours.
- Scrutinize complex transfer agreements, flag discrepancies, and act as primary operational liaison via shared inboxes and internal channels.
- Ensure compliance and accuracy in order processing, maintain SLAs, and collaborate across Sales, Legal, Finance, and Customer Success to resolve order blockers.
Minimum Requirements
- 0–2 years of experience in order management, operations, customer support, or related field; fresh graduates welcome.
- Bachelor's degree in any discipline or equivalent experience.
- Willingness and ability to work night shifts supporting US and EU business hours.
- Strong attention to detail, excellent English communication skills, and basic proficiency in MS Office and productivity tools.
Ideal Candidate Profile
- Experience or familiarity with order management systems, ERP tools, or CRM platforms like Salesforce or NetSuite.
- Ability to operate in a fast-paced, cross-functional, and global operations environment with strict adherence to SLAs.
- Detail-oriented individual capable of analyzing complex transfer scenarios and ensuring compliance with legal and financial standards.