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Strong employer brand and metro location, but niche ANZ/SG payroll expertise limits applicant pool.
Payroll skills are transferable but required ANZ/SG statutory expertise raises domain specificity.
Explicit 2–5 years ANZ/SG payroll experience and AEST-hours requirement increases filter strictness.
Manage payroll workflows and statutory payroll operations across Australia, New Zealand, and Singapore.
Investigate and resolve payroll, tax, filing, and compliance issues; escalate complex cases with evidence and recommendations.
Partner with cross-functional teams and government agencies to improve payroll accuracy, operational efficiency, and customer experience.
2–5 years of payroll operations experience with exposure to statutory filings, payments, pensions, tax submissions in Australia, New Zealand, and/or Singapore.
Experience managing payroll cases, tickets, reconciliations, and recurring payroll deadlines independently.
Strong English communication skills, both written and verbal, for stakeholder engagement.
Ability to work Australian Eastern Standard Time (AEST) hours (approx. 5:30 AM to 1:30 PM IST).
Comfortable independently managing moderately complex payroll and compliance issues with minimal supervision.
Experienced collaborating with government agencies such as ATO, IRD, IRAS, CPF Board, and Ministry of Manpower.
Detail-oriented with a focus on quality documentation, SOP maintenance, and operational process improvements.