Associate Director – Workday HCM Solution & Service delivery
Proterial, Ltd. (company site, opens in a new tab)15+ yrsBengaluruOn-siteDirect career pageEst. 30–50 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead the end-to-end delivery and service performance management of Workday HCM functional services including request fulfillment, incident resolution, and continuous improvement.
- Provide functional leadership across Core HCM modules, ensuring configuration and design align with enterprise architecture and Workday principles.
- Manage stakeholder alignment, delivery planning, quality assurance, risk and audit readiness, and embed AI capabilities into Workday HCM service delivery.
Minimum Requirements
- 15+ years of experience in HR technology, HRIS delivery, Workday consulting, or comparable roles including leadership in complex multi-country environments.
- Deep functional knowledge of Workday Core HCM and multiple modules (e.g., Absence, Time Tracking, Compensation, Benefits, Recruiting, Talent, Learning).
- Proven experience leading Workday delivery from requirements through deployment and support, with strong service delivery and audit control skills.
- Work Experience Required: 15+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced leader proficient in managing global Workday HCM service delivery teams with emphasis on operational controls and continuous improvement.
- Strategic thinker capable of translating business priorities into executable delivery plans and managing competing demands with risk-based decisions.
- Practitioner familiar with embedding AI, automated testing, and automation within enterprise HRIS environments, with strong partner management across cultures and geographies.