Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM)
Nagarro (company site, opens in a new tab)9+ yrsRemoteDirect career pageEst. 20–35 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead design and implementation of ServiceNow ITSM, ITOM, and CMDB solutions including integrations and service mapping.
- Support and optimize CMDB and Service Mapping implementation across global locations ensuring quality delivery through testing and technical troubleshooting.
- Develop technical specifications, configure/customize ServiceNow applications, and collaborate across teams to align business needs with IT standardized processes.
Minimum Requirements
- 9+ years of experience in ServiceNow ITSM, ITOM, CMDB, Service Mapping, and integrations.
- Bachelor’s or master’s degree in Computer Science, Information Technology, or related field.
- Strong hands-on expertise in ServiceNow platform architecture, integration design, and implementation.
- Work Experience Required: 9+ years. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing global ServiceNow delivery with strong technical and stakeholder management skills.
- Deep knowledge of ServiceNow modules ITSM, ITOM, CMDB, Service Mapping, with exposure to additional modules like SPM, GRC, or HRSD.
- Technically proficient with a focus on implementing best practices, ensuring quality, and continuous improvement in complex enterprise environments.